by SASGOG | Mar 6, 2025 | Project Elements
Published: 12/2024 Swim Lane Diagrams are a type of process map or flowchart, popularized by Rummler and Brache in 1990. Process maps and flowcharts are visual models used to understand processes and identify improvement opportunities like inefficiencies, delays,...
by SASGOG | Mar 10, 2025 | Project Elements
Published: 12/2024 Setting aspirational yet realistic quality improvement targets can be difficult. There are a variety of targets, and your approach will vary depending on your organization’s current performance on an indicator, what benchmarks exist and assessment...
by Joe Sapp | Apr 11, 2025 | Project Elements
Published: 04/2025 The “5 Whys” is a problem-solving technique to identify the root cause of a problem. The 5 Whys helps teams to drill down into problems, and is often used in improving patient care, safety, and operational efficiency. Taiichi Ohno, the...
