by Veritas AMC | Mar 13, 2025 | Fostering an Improvement Culture
Change management refers to how teams, units, or organizations transition from a current state to a desired future state. It encompasses a series of processes, tools and techniques designed to manage the impact of change on stakeholders and achieve desired outcomes....
by Veritas AMC | Mar 13, 2025 | Fostering an Improvement Culture
Normalization of deviance occurs when members of an organization become so insensitive to departures from standard practices or, deviant practices, that it no longer feels wrong. The process begins when a small deviation from practice standards does not cause harm....
by Veritas AMC | Mar 13, 2025 | Fostering an Improvement Culture
Team Strategies and Tools to Enhance Performance and Patient Safety TeamSTEPPS is an evidence-based set of tools and curriculum that focuses on integrating improved communication and teamwork principles into health care. TeamSTEPPS was developed jointly by the...
by Veritas AMC | Mar 13, 2025 | Fostering an Improvement Culture
In healthcare, it is inevitable that people will make errors. These errors willresult in morbidity, adverse outcomes and possibly a patient’s death. How anorganization investigates and responds to these errors is critical to creatingan environment that fosters patient...
by Veritas AMC | Mar 13, 2025 | Fostering an Improvement Culture
This term was originally developed in industry after the Chernobyl atomic energy accident and it was later adapted to medicine. Culture is a collection of ideas and thoughts that members of an organization develop based on shared events and experiences. Creating a...
