Bias in Research Studies

Published: 09/2025 Bias refers to the “deviation of results or inferences from the truth, or processes leading to such deviations.”  Just as a thorough differential diagnosis list promotes accurate, effective disease identification and management, understanding...

Forming a Quality and Safety Improvement Team

Published 08/2025 As change requires group buy-in and can affect the workflows of multiple stakeholders, patient safety and quality improvement (PSQI) cannot be done effectively without a team. This team, as a composite, should understand the care concerns, predict...

Gemba Walk

Published: 09/2025 A Gemba walk is a structured observational practice in which leaders and team members visit the actual place (Gemba) where clinical work occurs to gain a firsthand understanding of workflows, identify improvement opportunities, and foster a culture...

Process Map

Process mapping is a technique used to fully understand  and visually communicate processes clearly and concisely. It involves creating a graphical “map” or diagram that clearly outlines the steps involved in any process. It displays the specific steps necessary for...