Lean and Quality Improvement

Published: 03/2023 Lean is a business methodology of process improvement focused on using a systematic approach to efficiency and effectiveness by eliminating waste. It has been increasingly incorporated into the healthcare industry over the last two decades.  The...

Measures of Improvement

Published: 12/2023 Types of measures used in quality improvement: Structure Measures Process Measures Outcome Measures Balancing Measures Measures, or metrics, are an essential tool to evaluate current system performance, identify improvement opportunities, and...

Near Miss

Published: 08/2023 A near miss is defined as a healthcare error or mistake that narrowly avoids patient harm. Colloquially referred to as a “good catch” or “close call,” an error is identified early enough to avoid impacting the patient completely, or the patient...